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Return Order

We are always happy to help

Return Your Order

Please ensure that your parcel is unused and the security seal has not been broken.  Please ensure that you have read our return policy here.


Once we receive your request below, one of our team members will get back to you within 2 working days to confirm receipt of your below form and supply you with a return address.


Important:  Please ensure that you have emailed 2 images of your order showing that the security seal is still intact to nellis@erabellahair.com.

1.  Enter your name & surname below

2.  Enter your order number

3.  Enter your email address

4.  Reason for returning item

5.  Are you wanting a refund or exchange?

6.  Please confirm the below:

Important:  Please ensure that you have emailed 2 images of your order showing that the security seal is still intact to nellis@erabellahair.com.

Our Offices


NEW ZEALAND


Erabella Beauty NZ Ltd

Auckland


UNITED KINGDOM


Erabella Beauty UK Ltd

London